FAQ

Photography and Filming

Please get in touch with the communications team for permission to film or take photographs before it takes place. If we can support the request we will. Our email address is communications@qehkl.nhs.uk.

There are guidelines which we ask the media to follow when taking photographs or filming at our hospital:

  • Please give us as much notice as possible. It will help us to support you in your request
  • It’s not normally possible to allow requests to film or photograph general shots of the hospital or ‘pieces to camera’ that do not directly relate to the work of The Trust
  • We may need you to sign a filming contract in advance of specific projects
  • In order to protect patient safety and their confidentiality, photography and filming is not allowed in some areas of the hospital
  • We do not provide parking facilities for camera crews
  • Anyone who is found filming or taking photographs at the hospital without permission will be asked to leave immediately, and footage and photographs may be confiscated

During Filming and Photography

We ask all media professionals on site to:

  • Be accompanied by a member of our staff at all times
  • Follow the rigorous infection control procedures including using hand gel on entering and leaving clinical areas
  • Not film or photograph patients or staff without obtaining proper consent

Freedom of Information Requests

Please send all Freedom of Information Requests to:

Freedom of Information Officer
The Queen Elizabeth Hospital King’s Lynn NHS Trust
Gayton Road
King’s Lynn
PE30 4ET
Telephone: 01553 – 613429
Fax: 01553 – 613426
Email: foi@qehkl.nhs.uk

Major Incidents

Should a major incident occur, we will work with the media.  The plan will reflect the nature of the incident, but as a guide:

  • We will set up a Press Centre on the hospital site with:
    • Telephone lines
    • Working space
    • Facilities for making tea and coffee
  • You will be given regular updates on the situation and any opportunity for interviews
  • We will work with you to choose the best vantage point for photographs and filming.