Media Release

QEH appoints permanent Director of Patient Safety

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust has appointed Louise Notley as its permanent Director of Patient Safety following a competitive recruitment process.

This appointment means the Trust now has a fully substantive Executive Team – bringing further experience and stability to QEH’s Executive Team and Board of Directors.

Louise joined QEH in July 2018 as Associate Director of Quality Improvement, and has successfully led on the improvements that were necessary following the Trust’s 2018 CQC inspection. Louise has led the development of the Trust’s Integrated Quality Improvement Plan (IQIP) and its evolution between 2018-2021, and the day-to-day relationship with the CQC, to good effect.

Louise brings over 30 years’ experience in nursing and leadership to QEH, and was previously Divisional Director and Associate Director at the East Suffolk and North Essex NHS Foundation Trust in Colchester, and qualified as a Registered General Nurse in 1991.

Louise was appointed Acting Director of Patient Safety for the Trust in March this year and will take up her substantive appointment as Director of Patient Safety from May 2021.

Caroline Shaw CBE, Chief Executive at QEH, said: “Louise is a valued member of Team QEH and embodies the Trust’s values to listen, to act and to care. Louise’s appointment will be a real focus on ensuring our patients and their families consistently receive the best possible care at QEH.”

Commenting on her appointment, Louise said: “I am thrilled to be appointed the substantive Director of Patient Safety at QEH. This is a really important time in our journey of improvement and follows a positive December 2020 CQC inspection. Together with my colleagues; I look forward to continuing our work to deliver the highest standard of kind and compassionate care to families in our care.”

This is an important substantive appointment, completing the Trust’s substantive Executive Team, at a time the Trust moves into the next phase of its improvement journey, following a positive December 2020 CQC inspection and as the Trust begins to restore services following the second wave of COVID-19.


Download the press release and photos here.