Media Release

Visiting restrictions eased at QEH

Visiting restrictions are being relaxed at The Queen Elizabeth Hospital in King’s Lynn.

Following fresh national guidance and a drop in COVID-19 infection rates locally, patients will be allowed to have visitors once again.

From today (Tuesday 3 May) patients are able to have one visitor per patient, for up to an hour per day. Visiting slots must be booked in advance with ward teams via the Trust’s Switchboard on 01553 613613 on weekdays between 10am and 12 noon. If visitors have trouble getting through to the ward, visiting booking slots can also be made via the Trust’s Family Liaison Officers on 07909 994722 or 07909 395415. We are expecting a high volume of calls so kindly ask for your patience as we safely reintroduce visiting to our hospital.

Some rules will remain in place across hospital sites to help keep people safe from COVID-19. This includes all visitors wearing facemasks  while on site (unless medically exempt), decontaminating hands on arrival and departure from the hospital, and maintain social distancing where possible. Finally, all visitors are being encouraged to take a Lateral Flow Test before attending the Trust to provide an additional layer of safety.

As well as visiting resuming on inpatient wards, patients attending an outpatient appoint will now also be able to bring along one other person for support to all wards and departments so long as social distancing can be maintained in each area.

Alice Webster, Chief Nurse at QEH said: “Enabling more visits is important for our patients’ physical and emotional recovery so we are pleased to have been able to put plans in place for the reintroduction of limited visiting. We will continue monitoring the situation carefully, and ensuring Hands, Face, Space guidance is followed, so that our patients, staff and visitors are all kept safe.”

Compassionate visiting for those patients with dementia, at end-of-life, with learning disabilities, autism, mental health problems, children and maternity remains in place (see our website for further details).

Please do not visit any hospital or healthcare facility if you have any symptoms of COVID-19 or are a close contact of someone who is confirmed COVID-19 positive.