The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust (QEH) is this week asking patients and carers about how they want to be entertained while in hospital.
The survey, which opens today, will be used to gather feedback from patients and carers about the current patient entertainment system used at the hospital. The results will be used to understand their thoughts on the existing offerings and gather insights on what they consider important for a future system.
The survey invites participation from individuals who have recently been inpatients, outpatients or are carers for adult inpatients or parents of children.
The current patient entertainment system at QEH is available via a unit at the patient’s bedside, offering free outgoing calls to a land line, and two minutes free to a mobile (time-limited), a period of free standard TV each day, paid TV, and hospital radio. The Trust wants to hear from patients and carers, regardless of whether they have used the system, to understand their perspectives and ask what they would like.
Linda Purdy, Associate Director of Patient Experience at QEH said: “We want our patients and their carers to have the best possible experience while they’re with us. Hearing first hand from our patients will help us create a patient entertainment system that truly meets the needs and preferences of our patients, making a hospital stay more enjoyable.”
To ensure anonymous feedback, participants are encourage to complete the brief survey by visiting https://bit.ly/QEHPatientEntertainmentSurvey. Inpatients can also participate in the survey by speaking to a family liaison officer. The survey is now open and will close on Sunday 4 June 2023.
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For further information, please contact Communications at media.enquiries@qehkl.nhs.uk or 01553 613216.
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