Media Release

Charging ahead to support patients and visitors

Discovering that your mobile phone battery has gone flat can be annoying at the best of times, but even more inconvenient and stressful when you find yourself unexpectedly at hospital.
A picture of someone about to place their phone on the mobile charging unit.
Mobile charging unit in action

Whether you are a patient or a relative, being able to communicate with loved ones is so important, keeping them updated on news, treatments and developments.

The Queen Elizabeth Hospital, King’s Lynn now has a dozen mobile phone charging shelves installed in key areas around the site, from the main reception area, waiting areas, outpatients and the emergency department.

Thanks to a £3,600 investment from the League of Friends, patients and visitors can make use of the wall-mounted Crable shelves. Each one can charge up to 8 devices at once through wireless chargers, USB ports and plug sockets.

A picture Penny Hipkin about to place their phone on the mobile charging unit.
Penny Hipkin charging her phone with the mobile charging unit

The idea to install the devices at the hospital came about after League of Friends Chair Penny Hipkin – who is also a retired nurse, former Trust Governor and current reader panel member – heard from a friend who had driven themselves to the ED department.

Penny explained that the woman was experiencing cardiac chest pains but when it came to her wanting to call home, she discovered her mobile phone battery had gone flat.

 “Staff tried to help her find an appropriate charging cable without success. She did get a message home but it was apparent that we could help make things much easier for patients and for visitors,” explained Penny.

“After a bit of research, the Crable shelves seemed to be the perfect solution and the League was very happy to provide the necessary funding needed.”

Penny worked closely with the Director of Estate and Facilities Paul Brooks MBE who said: “It’s such a brilliant solution to an every day problem and it’s been great to get these installed and see people making use of them already. Our thanks as always goes to Penny and the fantastic League of Friends who do so much to support the hospital.”

Ends.

Notes to editors;

For media enquires only, please contact Communications Team, media.enquiries@qehkl.nhs.uk or 01553 613216.

For all other enquiries, please contact QEH Switchboard on 01553 613613.

To download the press release and photos, click here.