Media Release QEHKL Charity

Hospital charity donates over £12k to help improve patient and staff experience

From noise cancelling headphones, to reclining chairs and motorised trollies, the QEHKL Charity is significantly boosting patient and staff experience thanks to targeted funding of more than £12,500.

The charity-funded Room for Improvement scheme is designed to support staff to implement initiatives that benefit staff and patients across the hospital worth up to £5,000.

Reclining chairs in the Trust’s Day Surgery Unit
Motorised pharmacy trollies

Thanks to staff innovative ideas the hospital is now benefiting from:

  • 30 noise cancelling headphones for children and adults who get over stimulated and anxious when attending their hospital appointments, making hospital visits less stressful for them
  • Six reclining chairs for the Trust’s Day Surgery Unit adding comfort for patients and their visitors
  • Two motorised pharmacy trollies which will help to improve the efficiency of pharmacy deliveries whilst also reducing the physical burden on staff
Beth Stone and her son Theo

The idea of ear-defending headphones was brought about by Executive Assistant, Beth Stone. She submitted the Room for Improvement idea after bringing her four-year-old autistic son to the hospital’s Emergency Department.

She said: “In the rush and panic I forgot to bring his ear-defending headphones which he relies on in busy and sensory overloading environments.

“For autistic and neurodivergent individuals, the intense and often overwhelming sensory input in a hospital setting can be highly distressing. Investing in noise-cancelling headphones can help manage the sensory processing challenge by significantly reducing loud and disruptive noises.”

The Trust’s Charity Manager, Samantha Taylor, said: “These purchases embody the spirit of this charity-funded scheme, supporting both patients and staff in meaningful ways.

Ends. Notes to editors;

If you would like to raise funds for good causes or help an appeal at The Queen Elizabeth Hospital, please take a look at our website www.qehklcharity.co.uk. Alternatively, please email our Charity team at Charity@qehkl.nhs.uk or call 01553 613309.

For media enquiries only, please contact Communications Team, media.enquiries@qehkl.nhs.uk or 01553 613216.

For all other enquiries, please contact QEH Switchboard on 01553 613613.

Download the press release and photos here.