Since opening on 12 August 2024, the unit has been in constant use, day and night, with all four cubicles regularly occupied by those in need of urgent, life-saving treatment.
The unit plays a vital role in the hospital’s Emergency Department (ED), providing immediate, high-quality care to critically ill or injured patients.
Designed with both patients and their loved ones in mind, the unit offers significantly improved space, safety, and privacy. Importantly, it enables multidisciplinary teams to deliver complex care with immediate access to life-saving equipment including defibrillators, advanced monitoring, airway management tools, and intravenous pumps. Each cubicle is equipped with its own handwashing sink, supporting excellent infection control and sterile environments for clinical procedures.
Moinul Hassan, Clinical Lead for ED at The QEH, said: “One year on, we’ve seen the true impact this space has had on patient care. The design has enabled us to work more effectively as a team, with clear visibility of all patients while preserving their privacy and dignity – which is especially important during emergency situations.
“The environment has also enhanced communication between specialties and allowed for better coordination of care in high-pressure scenarios. We’re incredibly proud of the difference this investment has made, not only to the clinical care we deliver but also to the experience of our patients and their families at what can be an incredibly distressing time.”
As well as transforming care for patients, the resus unit has improved the experience for relatives. The dedicated relatives’ room offers a private space for loved ones to remain close by, providing comfort and dignity during moments of uncertainty.
Sarah Jones, Deputy Chief Operating Officer, added: “The impact of the new resus unit has been clear to see. It’s enabled our teams to deliver critical care in a safer, more effective environment – one that meets the needs of our patients and staff alike. We know that when space, equipment, and communication are optimised, patient outcomes improve, and that’s exactly what this unit has helped us to achieve over the past year.”
The anniversary of the resuscitation unit comes at a time of continued transformation for The QEH’s Emergency Department, which last year cared for more than 94,000 people.
This milestone highlights the ongoing commitment by The QEH to invest in patient-centred care, improve working conditions for frontline staff, and support families through some of their most vulnerable moments.
Ends. Notes to editors; For media enquiries only, please contact Communications Team, media.enquiries@qehkl.nhs.uk or 01553 613216. For all other enquiries, please contact QEH Switchboard on 01553 613613.
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