You may have seen recent media reports about a national NHS supply issue affecting bone cement, which is used in some (but not all) orthopaedic procedures to secure implants. This issue may impact certain hip and knee replacements.
If you are scheduled for a hip or knee replacement, please attend your appointment as normal unless we contact you to advise otherwise. If you do not hear from us, your surgery will go ahead as planned.
You can read more about the progress of this national issue on the NHS Supply Chain website here.
Frequently asked questions
What has happened?
The NHS has been informed by supplier, Heraeus Medical, of a fault affecting the packaging of some bone cement products. This has temporarily stopped production at their main manufacturing site and has reduced the availability of this product across the NHS.
What is bone cement used for?
Bone cement is commonly used in some orthopaedic operations, such as certain hip and knee procedures, to help secure implants in place.
Will this affect my care or treatment?
At this stage, patient safety remains our top priority. We are carefully assessing how this supply issue may affect services. Available stock is prioritised for urgent and trauma care, following national NHS guidelines.
Why can’t we use an alternative?
For some procedures, alternative products are available from other suppliers but they will not be able to produce enough stock to cover everything Heraeus Medical would usually provide.
Are urgent and emergency operations still going ahead?
Yes. Urgent and trauma care is being prioritised nationally, and clinicians are reviewing each patient’s situation individually to ensure care is delivered safely and appropriately.
How long will the supply issue last?
The supplier has advised that the disruption to supply is expected to last at least two months while production issues are resolved. We will share updates if this changes.
What is the hospital doing to manage this?
We have established an incident team to review planned orthopaedic surgery cases. Heraeus Medical, NHS England, the Department of Health and Social Care, and NHS Supply Chain are working closely together as part of a coordinated national response. Alternative suppliers and available stock are being explored to minimise any impact on patients.
Do I need to contact the hospital or my clinical team?
You do not need to contact us unless you are advised to do so. If your appointment or procedure is affected, your care team will contact you directly to discuss next steps.
I am worried about what this means for me. What should I do?
If you have any concerns or questions about what this means for you or your care, you should contact contact your care team or the Patient Advice and Liaison Service (PALS) via email at PALS@qehkl.nhs.uk or by phone at 01553 613351 or 01553 613343 during their opening hours, Monday to Friday, 9am to 5pm. They will be able to advise you.
Where can I find further updates?
We will update our website as soon as more information becomes available and as national guidance is issued via NHS England.
QEH Media Hub 