Libby McManus, QEH Chief Nurse, said: “We have set up a dedicated helpline for patients and their families who have questions about their appointments and operations and / or wish to receive updates about their loved ones. The number is 01553 214545. The helpline is operational between 9am and 3pm Monday to Friday.
“We would like to remind patients that they should assume that their appointments will be via telephone and patients will be contacted individually regarding their surgery.
“Visiting restrictions remain in place at QEH and we have asked our Ward Managers to use their discretion when giving access to visitors.
“Based on current evidence, COVID-19 presents with flu-like symptoms including a new and continuous cough and/or a high temperature.
“To protect yourself, please be scrupulous with your hygiene and avoid touching your eyes, nose or mouth and use and then bin tissues if you cough or sneeze. Thorough hand washing will help to reduce the spread of COVID-19. If you have to come into hospital, please use the handwash basins in the main entrance and hand gel.”