Media Release

QEH Visiting Update 28/8

Visiting restrictions are to be further eased at The Queen Elizabeth Hospital King’s Lynn, allowing patients to receive one visitor, once a day for one hour. 

From Tuesday 1 September, all patients will be able to benefit from a visit on a daily basis. Visiting slots are able to be booked directly via the ward who can be contacted through Switchboard on 01553 613613 on weekdays between 10am-midday. Visitors can book one of the new visiting slots from Tuesday 1 September.

The safety of other patients and staff is still vitally important and we ask that all visitors to the Trust remain mindful of the social distancing requirements in place and continue to wear a face mask when on-site unless exempt from doing so, as well as decontaminating their hands with the hand gel or soap and water provided on entry and exit. We will also be asking all visitors to the Trust standard screening questions on arrival.

As before, all visitors will be required to fill out their details to comply with the NHS Test and Trace initiative.  Time slots are available for visiting throughout the day (seven days a week).  Compassionate visiting for those patients with dementia, at end of life, with learning disabilities, autism, mental health problems, children and maternity can still be arranged with the ward.

Dr April Brown, Chief Nurse at the QEH commented: “I am delighted to be able to offer daily visiting as we know that visiting is so important for our patients and their loved ones. Expanding our visiting arrangements is a welcome step, and will help with the recovery of many of our patients.

“This further relaxing of visiting restrictions means that each patient will be able to see a family member or friend once day. As we have previously said, these measures are all subject to monitoring and in the event of a second outbreak; we will re-visit this policy as required.

“All visitors should wash their hands on arrival at the Trust, and wear a facemask when indoors. These measures are intended to protect the safety of our patients, visitors and our staff.” Wash hands or decontaminate with gel when leaving too

For relatives who are unable to visit patients, ward mobile phones are still available for calling and video chat and this can be arranged via the ward. In addition, messages can be sent to loved ones via our PALS team and belongings can be brought into the hospital and taken to your loved one on your behalf.

Visitors will be asked to wash their hands on arrival at the hospital.  If you don’t have your own facemask these will be provided. These measures are in place to stop the spread of COVID-19 and are vital to ensure the safety of our patients, visitors and staff.


Download the press release here.